Maximizing Return on Investment (ROI) with your Orange Leap Constituent Relationship
Management (CRM) Solution Management (CRM) Solution
Training: helps end users gain the knowledge to use the software proficiently.
When an organization looks to invest in a software solution there will be a cost associated with the software itself (set up and ongoing subscription), there will be a cost with the support plan, and there is cost associated with training and additional services.
The 3 Levels of Investment
3. Training and Extended Services
Often there is confusion about what comprises support and what comprises training and extended services. Training and extended services assist you in gaining proficiency with the system. Support ensures that the system is working the way that it should.